Millenium City. If you’re worried about your drinking, you might like to keep these contacts handy: ADIS (24/7 support for Queenslanders with alcohol and other drug concerns): 1800 177 833. This RSA Online training course is the required course for Queensland (QLD) hospitality workers serving alcohol in a hospitality venue. COVID 19 TOOLS. Different licences are available to suit different businesses or community organisations. This guide outlines a range of penalties and on. Last updated: 4 August 2023. The Queensland Office of Liquor and Gaming Regulation (QOLGR) is responsible for licensing and compliance, and the Office of Regulatory Policy (QORP) is responsible for policy and legislative. If you have completed Responsible Service of Alcohol (RSA) training prior to 1 November 2020, you are not required to re-do the training with one of the Commissioner’s approved RSA training providers. Related pages. We take pride in giving you the information you need to do your job effectively and in the best interests of your customers. - TCP Training Pty Ltd, Suite 1, Level 7 Dymocks Building, 428 George Street, Sydney NSW 2000. Performance Criteria. participation in gambling. Gambling Help. Responsible Service Of Alcohol And Gambling Qld Online : 500% Up To 00 + 150 Free Spins Welcome Bonus. The course is also compliant with Victorian Commission for Gambling and Liquor Regulation Online RSA course requirements. . Our RSA Queensland course is delivered completely online. Victoria; Responsible Service of Gambling. Penalty. . SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite: None: Delivery: 100% online (no classroom) Time: 3 minutes to enrol; Online assessment modules – 5-6 hours (self-paced) Final assessment marking is completed within 2 – 3 business days of submission (turnaround time may be longer during times of high volume)Ultimately, liquor and gambling abuse harms communities. Find out about Responsible Service of Alcohol training; Enquiries. passport (from any country) other recognised proof of age cards. This means you are qualified to serve alcohol in a licensed venue. Benefits of responsible service When alcohol is served and consumed responsibly, the liquor industry, staff, customers and theIt is illegal to use practices and promotions for the service of alcohol if there is potential it can harm patrons. 32 MacArthur Ave, Hamilton QLD 4007; 8:00 am - 4:00 pm; Melbourne – Campbellfield Training Centre. You progress is automatically saved and you can switch devices. To meet these reporting requirements, you must: complete form 3G—register of excluded persons, keep it onsite and make it available for inspection by an OLGR officer. Free 3D Slots. The law does not specify how the water is to be provided. Gaming policy. SITHFAB002 Provide Responsible Service of Alcohol. If you already hold a competency card, you do not. Responsible service of alcohol (RSA) refresher courses. Also consider. If you are new to the liquor industry or your RSA competency training took place more than five years ago. Was this information helpful? The department is responsible for regulating and maintaining the integrity of lawful racing, gambling and liquor activities for Western Australians to participate in. They can lead to unemployment, homelessness, irreparable damage to families, mental illness, suicide and death. Provide a copy of your certificate to your employer. Serve alcohol responsibly. On completion of the course you will have learnt how to: Sell or serve alcohol responsibly. Find out about the. Dates: The course starts on Thursday 20th July 2023. You must complete two modules to obtain a RSG certificate. Sell or serve alcohol responsibly. For example: an 18-year-old adult with a 17-year-old spouse, partner or sibling, would not be making parental decisions on the minor's behalf. 2 • 2020 Department of Justice and Attorney-General Racing. We are a nationally accredited Registered Training Organisation (RTO. Subscribe to the Liquor and Gaming. Gaming compliance enquiries [email protected] the Liquor Act 1992, you must display the following mandatory signs on a conspicuous part of the premises: Also read Liquor guideline 14: Particulars to be displayed on licensed premises. About Provide Responsible Service of Gambling - QLD: SITHGAM001 This unit describes the performance outcomes, skills, and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling. The Australian Government, together with the State and Territory Governments, has introduced a suite of minimum consumer protections for people who gamble online. liquoraccords@justice. It is designed to work on all devices. Free Fruit Machines. From 1 December 2021, Responsible Supply of Alcohol Training (RSAT) and the L&GNSW online RSAT assessment is required for anyone making same day alcohol deliveries to the public in NSW. SITHGAM022 Provide Responsible Gambling Services (RSG) This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment (RSG) and to provide responsible gambling services, and information to customers who require assistance with their problem gambling. People wanting to work in a venue with gaming machines must also complete a responsible service of gambling (RSG) course. Responsible service of gambling (RSG) refresher courses. Often people with gambling problems have other. We provide people from Queensland, Western Australia, South Australia, Northern Territory and the Australian Capital Territory with online Responsible Service of Alcohol Certificate. The current course code is SITHFAB021. for ensuring Queensland has safe and responsible liquor and gambling industries. The responsible gambling team is accountable for the maintenance and continuous improvement of responsible gambling practices. Northern Rivers Phone: 6687 1357. Read about responsible service of gambling (RSG) training. As part of the renewal process, you need refresher training, which you can do online. If you want to work in the sale, service or supply of alcohol in Queensland, you MUST have a valid. Alternatively, you can apply using the application for liquor and gaming individual licences online form. Individuals seeking to cancel venue-initiated exclusions must complete form 3E and lodge it with the gambling provider. $ 25. Gaming rules explain the rights and obligations of players and licensed gaming operators. The legal drinking age is 18 throughout Australia. not be false, deceptive or misleading. 1. It is required for all licensees and managers, crowd controllers, RSA marshals, volunteers as well as. Complying with the. Avana Learning Pty Ltd: Statewide. follow organisational policies and procedures for implementing the following responsible gambling practices: provision and appropriate placement of signage, advertising and promotional materials and activities. SITHFAB021 Latest Unit Provide Responsible Service of Alcohol. Payment:- Credit Card, Direct Deposit, Money Order or Cheque. $77,400 for the licensee, permit holder or approved manager. Go to quiz. Scatter. Where appropriate, request and obtain acceptable proof of age prior to sale or service. RSG: SITHGAM022 – Provide Responsible Gambling Services. Current signage includes: Prominently display the responsible gambling signage in all gambling areas and near cash out facilities which service gambling areas. This applies to same day alcohol delivery providers, delivery agents, and delivery drivers making alcohol deliveries. Attendees generally pay an entrance fee and receive a specified amount of unredeemable token money to play gambling games usually associated with a casino (e. Whether it's Texas Hold'em or Stud, all styles of poker require players to have a good understanding of the hierarchy of hands, and when to bow out of the game. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072. Responsible service of gambling (RSG) training Responsible service of gambling (RSG) training It is mandatory for certain people involved in Queensland's liquor and gaming industries to have the appropriate certification in the responsible service of. qld. Liquor licences and information. qld. Advertising of this. $20,750 for all other applicants. Galaxy Training Australia is the leading RTO in RSA Online and RSG Online courses, renowned for its distinguished offering. Responsible gambling services must be provided wherever gambling activities are undertaken. Valid in QLD, NT, WA. RSA RSG Bundle. Responsible Service of Alcohol (QLD) Responsible Service of Alcohol (SA) Course in Management of Licensed Premises (52863WA/52735WA) Express Online Training (EOT)When it's time to renew your Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG) competency card, you'll receive a reminder notice by email or SMS approximately 3 months before your card is due to expire. RSG refresher training . Save on RSA (SITHFAB021 Responsible Service of Alcohol) + RSG (SITHGAM022 Responsible Gambling Services) online courses with Galaxy Training. To work in certain roles in the liquor and gaming industries in NSW, you need an RSA/RCG competency card. Queensland, Australia, 4000. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling services, and information to customers who require assistance. Responsible Service of Gambling (RGS) is another training that is required if you want to work in establishments with liquor and gambling activities, such. Responsible Service Of Alcohol And Gambling Qld - 1001 N Delaware Ave, Philadelphia, PA 19125, USA. Nationally accredited, gain the skills, knowledge and certification required to meet codes of practice. The responsible service of alcohol (RSA) and the provision of safe environments by liquor ONLINE TRAINING. Module 1 can be done online and must be completed within one month of starting work in a gaming venue. 1. use of strategies to indicate the passage of time. Contact. Responsible Service of Alcohol. According to the Queensland Office of Industrial Relations Terms and Conditions, before any training organisation can issue a learner a QLD Construction Induction Training Card (White card) via online training, we must obtain evidence that learner resides in Queensland, and at a distance of 100 kilometres or more from any RTO offering face to. • the gambling provider’s Responsible gambling policy document including policies for addressing problem gambling issues relevant to the local community • the nature of games, game rules, odds or returns to players • exclusion provisions • gambling-related complaint handling procedures Liquor licences and information. edu. You progress is automatically saved and you can switch devices. Responsible Service of Alcohol; Queensland; New South Wales;. SITHGAM022 - Provide responsible gambling. The current study evidence also supports the development of innovative harm reduction methods for reducing harm from online gambling, which is a form of gambling that necessarily has few restrictions in terms of hours of access and the responsible service of alcohol . Refuse to provide alcohol. Assess alcohol affected customers and identify customers to. Find out about Responsible Service of Alcohol training; Enquiries. Hours : Monday – Friday | 8:00am – 4:00pm Brisbane timeNew responsible service of gaming (RSG) refresher training requirements have commenced. The Office of Liquor and Gaming Regulation (OLGR) works closely with Queensland's gambling industry and the. Please note: As a licensee or permit-holder you are responsible to ensure you understand and comply with the detailed legislative requirements of the liquor and gaming laws that. Good Friday and ANZAC Day: Between 12 noon and 1 am the following morning. Assist customers to drink within appropriate limits. Featured. Ian · 21/05/2020. SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide. Provision of relevant induction training, support policies, procedures and information for our staff. On this Page. (b) has been an employee of the licensee for, in aggregate, less than 3 months and is -. The following superseded nationally accredited Responsible Service of Alcohol courses are also accepted by the licensing authority:SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. Alcohol advertising and promotions. If the information you want isn’t publicly available, find out how to access it. Responsible gambling services must be provided wherever gambling activities are undertaken. QLD RSA Online – SITHFAB021 + QLD RSG Online – SITHGAM022 – $29 for both courses! Get both your Queensland RSA and your QLD RSG for just $29! SITHFAB021 – Provide Responsible Service of Alcohol. We want our customers to feel confident that they will receive timely, attentive, and solutions-based online customer service. conducting or allowing an art union or lottery on the licensed premises that is not authorised by law. Responsible Service of Alcohol - Valid for work in: VIC, ACT, NT, QLD, SA, TAS, WA. Responsible Service of Gambling - Valid for work in: QLD, WA, NT. Add the COVID-Safe Hygiene Marshal Course. $35. We achieve this by adhering to the following ethical principles. . Based on recommendations from the Responsible conduct of gambling study conducted in 2019 into the efficacy of RCG training in NSW, the Office of Responsible Gambling (ORG. To sell, serve or supply alcohol in NSW, you must complete an RSA training course provided by an approved training provider. Queensland responsible gambling resource manual: RacingFreecall 1800 634 541 (WA country callers only) Email rgl@dlgsc. $65 save $14. Learn about training for responsible management of licensed venues (RMLV) and complying with legislation for licensees, approved managers and staff. wagering key person. 3B Lara Way, Campbellfield VIC 3061; 8:00 am - 4:00 pm;Enquiries we can help you with. Note: This guide is designed to help gaming staff revise their knowledge about the responsible service of gambling. 2. Cost. Responsible Conduct of Gambling - Valid for work in: TAS, QLD, WA, NT. 13 HEALTH (24/7 health advice for Queenslanders): 13 43 25 84. SITHFAB021 – Provide Responsible Service of Alcohol. 1. You must confiscate hard copy ID produced to you, only if the person is falsely representing themselves as over 18 and the ID:. Buy now, pay later. If your venue is not open to the public, an RP is not required. Consider adopting these strategies and campaigns as part of your liquor accord's approach to harm. If you want to work in the hospitality or liquor industry, this course is a MUST for you. Start Free View Details. Further, if QPS findings at inspections are favourable, OLGR has determined that the frequency of OLGR inspections can be reduced, further easing the regulatory burden on industry. au. The Office of Liquor and Gaming Regulation in Queensland requires that staff involved with the provision of gambling services must hold a valid RSG certificate within three months of starting their employment in that role. Read more about penalties for irresponsible service of alcohol. Monday - Saturday : 10:00am - 4:00am. Responsible Service of Alcohol (QLD) certification is available at RSA Course Online now. au. She looks like a sweet, conservative type with her short blonde hair, pearl earrings, long floral. $25. rapid or excessive consumption) steps to make sure all staff are. The Gaming Nominee training course includes the CLO training. It is useful, easy, much cheaper when face-to-face training and fully accredited. COVID 19 TOOLS. [Narrator] This is Simon. Download gambling-related exclusion forms. As a gambling provider, you must clearly display certain signage that is required by law. Valid in QLD, NT, WA. Online Courses Included in Bundle (click to learn more) RSA: SITHFAB021 – Provide Responsible Service of Alcohol. qld. Penalties and fines exist for: having minors on-site. It does not replace RSG training or certification. Compliance inspections and the responsible service of alcohol. These can be hard copy ID or digital ID. • All new team members are introduced to responsible gambling practices in general orientation and are expected to understand their role and responsibilities. SITHFAB002 Provide Responsible Service of Alcohol. refused service of alcohol, will not be permitted to gamble and may be asked to leave the premises. If you want to perform gaming duties in a club or hotel, you also need to complete a responsible service of gambling (RSG) course through a Registered Training Organisation (RTO). $ 25. Gaming regulation. Barista Basics – Non Accredited. Sensible Simon says he's got $20 for dinner with his mates, and $10 for the pokies after. Course Outline. please visit our Queensland (QLD) Online RSA training page. Face-to-face, phone, online Gambling Helpline 1800 858 858, Gambling help service phone numbers poster. gaming repairer. Support Phone Number. It could be the most expensive drink you'll ever buy. Unit/Course Description. $12,384. Your personal information won't be used or disclosed unless authorised or. Get Started. Our course is simple to complete and provides you with the necessary certification required for the legal service of alcohol and gambling services in the state. RCG/RSG Course. qld. edu. Around 2 in 5 (38%) adult Australians gambled at least weekly, though this differed by gender (48% for men and 28% for women). au. Promoting and enhancing community safety and responsible alcohol use is an important consideration for liquor licensees. High stakes responsible service of gambling (RSG) training videos. RSG Online Training Course. It's a great refresher for licensees and staff to ensure you are following the law at your venue. Read about responsible service of gambling (RSG) training. Please select the department you require. TIME SPENT GAMBLING Intensive, repetitive and extended gambling play is not encouraged. $59 save $10. Mon-Fri 8:30am to 5:00pm I 07 5481 2486 I. key monitoring employee. Module 1 can be done online and must be completed within one month of starting work in a gaming venue. Responsible Service of Gambling - Valid for work in: QLD, WA, NT. View Details. $35 save $10. . Responsible Service of Alcohol (RSA) training is the foundation that qualifies you to sell, serve or supply liquor. Use the interactive map to find information about liquor accords near you. 00. Start Free Now!Responsible Service of Alcohol (RSA) training is the foundation that qualifies you to sell, serve or supply liquor. Visit Website. It often exists alongside mental health issues. RSG/RCG Courses - Requirements in all Australian States. both hotels and clubs): A signed Form 76: Statement against minimum requirements for a gaming-related compliance program. RTO# 32252. You must maintain a safe environment for patrons and staff of your venue and promote the responsible use of. When you complete the course you will be given a RSA Certificate of Completion. Welcome to RSA ( Responsible Alcohol Service) Online Guide!Your best online guide beyond RSA certification. Sugar-free version of this slot available upon request. Victoria: You have 6 months from the start date of employment to get your RSG to complete and pass the RSG training. The course – officially known as SITHFAB021 Provide responsible service of alcohol and is Nationally Recognised. It is the ideal way to keep up-to-date with any changes and. Other . We offer cross-device compatibility for all our courses to enhance the user experience. near cash out facilities which service gambling areas. 50. Under the Queensland responsible gambling code of practice and relevant legislation, gambling providers must provide certain information to their customers about the odds of winning and where help for problem gambling is available. au;Queensland responsible gambling Code of Practice. The course is also compliant with Victorian Commission for Gambling and Liquor Regulation Online RSA course requirements. Responsible service of gambling . RSG Queensland Online Course – SITHGAM022 – Provide Responsible Service of Gambling Queensland Online Course – OLGR Approved. We. COVID-19 Safety at Work. These drinking patterns are also related to the possibility of damage to the developing brain and development of alcohol-related harms in adulthood. Competency cards. [122]Certification. Training can be done online or in a classroom. If you intend to work in the hospitality industry in a position that requires to you serve patrons who are engaging in or exposed to any type of gambling activity you. This course is for participants wishing to gain employment in the QLD hospitality industry where service or selling of alcohol is required. Initiatives to reduce gambling harm Queensland’s four-year Gambling Harm Minimisation Plan is delivering a number of initiatives to help the sector to reduce harm. Equipment & Physical Resources. Back to blog. Responsible Service of Alcohol (Qld) Refresher Training (RSA) Ensure RSA practices are front of mind with regular refresher training. Required for all staff working in a gambling environment. Our Position on Gambling Harm. The patron can only make 1 application in any 12-month period. The new liquor signage meets Australian Standards in. They can lead to unemployment, homelessness, irreparable damage to families, mental illness, suicide and death. RGS – Responsible Gambling Services – Gympie November 22 @ 9:00 am - 1:00 pm. This will be up to your own discretion. The best gambling sites will of course have. This guide allows you to check and consolidate your knowledge. Why choose us. The course is valid in QLD, ACT, WA, NT and VIC*. Queensland responsible gambling Resource manual Hotels Developed by Queensland Hotels Association and the Department of Justice and Attorney-General. Read the Queensland responsible gambling code of practice and resource. You can find an approved training provider using Liquor & Gaming NSW’s online search and mapping tool. SITHFAB021 Provide Responsible Service of Alcohol Online Course If you want to work in the sale, service or supply of alcohol in Queensland, you MUST have a valid RSA certificate. Nationally Accredited. 20 6. This training is sometimes regulated and mandated by state and local laws, predominantly in North America, and increasingly in other English-speaking countries. The mystery shopper program will assess RSA practices, including supplying alcohol to unduly intoxicated patrons and allowing the irresponsible use of alcohol. We advise you to display responsible gambling signage to inform your patrons of the true odds of gambling and how to get help for problem gambling. See moreAll staff of licensed premises in Queensland who serve or supply alcohol must have a Responsible Service of Alcohol (RSA) certificate. The Queensland Police Service (QPS) is the primary agency responsible for administering the Criminal Code. CONTACT SUPPORT. Queensland-specific protectionsgambling as a way of escaping from problems or relief from feelings of helplessness, guilt, anxiety and depression. The nationally accredited SITHFAB021 - Provide Responsible service of alcohol (RSA) is manadatory for all other bar staff engaged in the sale, supply or service of liquor at a licensed premises, Staff engaged in the sale, supply or service of liquor have 28 days from the date they commence employment/volunteer in that capacity to complete the. Provide Responsible Service of Alcohol SITHFAB021 (RSA) RSA ONLINE 24/7 - government approved RSA trainer. Read the compliance checklist to understand what OLGR compliance officers and police look for during inspections of licensed premises. This page contains a range of learning resources, course materials and tools suitable for students, training providers and people working in the NSW liquor and gaming industry, including links to relevant legislation and guidelines. If you want to carry out gaming duties in a licensed venue in Queensland, you must have completed Responsible Service of Gambling (RSG) training. 1. au. You, as a gambling provider, can only accept an application to revoke a venue-initiated exclusion 12 months after the day the exclusion was issued. Here is the link for the RSA Victoria Online Course. You will learn the following: Understand your obligations under the law. We are committed to serving our patrons in professional and responsible manner, complying with all applicable regulations as directed by the VCGLR and adhering to all endorsed Liquor Service Codes of Practice. Assist alcohol affected customers. 80 Measure nine of the NCPF requires that, from March 2023, all staff involved in the provision of wagering services, or with the capacity to influence the wagering service, must complete industry-funded responsible service of gambling training, and ongoing, annual refresher training. permitting an unlawful sport or game to be played on the licensed premises. In most of Australia, an alcoholic beverage is one of greater than 1. Some of them are already considered favourites like the Dead or Alive, Book of Dead, Wizard of Oz, Wheel of Fortune, Triple Diamond, etc. 104 Musgrave Rd, Labrador QLD 4215. alcohol while engaged in the activity of gambling. au. Comment Search for:Find out more about responsible gambling certificate qld our online course Responsible Service of Alcohol Certificate in South Australia For becoming a responsible person to serve alcohol:Case studies and a simulated bar environment two dollar blackjack atlantic city. Required signage around licensed premises. View details Get driving directions to Jake's 58 Casino Hotel. SITHFAB021 + SITHGAM022 Latest Units. Learn about responsible service of gaming (RSG) and gaming nominee training, and take the RSG refresher courses and quizzes to test your knowledge. Poker. Investing in Queensland. 30am to 4. Click HERE for more information. Underage drinking; Standard drink guidelines and preventing intoxication;. Liquor compliance enquiries [email protected]. downloading the complaint form, completing it and posting it to: Investigations Branch Office of Liquor and Gaming Regulation. We promote the responsible service of alcohol and gambling – Gambling Helpline 1800 858 858 Gambling Helpline, not intended for minors or excluded persons. As the liquor and gambling regulator for Queensland, the Office of Liquor and Gaming Regulation (OLGR) contributes to safe and more responsible liquor and. Learn more about RSA training. Gambling providers across Queensland support the 'When gambling took over…' campaign. Complete Online Knowledge Assessment - Start, pause, resume anytime. ILGA. 100% online application including online identity verification. On successful completion of this course, you will be awarded a SITHFAB021 Provide Responsible Service of Alcohol Statement of Attainment. Regardless of the government. Approval as a responsible person only authorises the person to supervise and manage the liquor. SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite. Allowing alcohol to be consumed by a disorderly person. Under the advertising provisions of the Liquor Act 1992, only a restaurant with a subsidiary on-premises licence can externally advertise the sale price of liquor for consumption on the premises. Dec 20 2023. In Australia, there are over 200,000 pokie machines. During the course, you can pause and resume anytime, from any device, as it is 100% online. au. 1800 862 284 vocation. au. It includes both training & assessment components and is based on intermediate learners with some experience. Level 1 Food Safety Online Course. 2 Survey fi ndings, when compared to previous surveys, provide valuable information to assist in implementing the Queensland Responsible Gambling Strategy (2002). Craig Darren. From 1 November 2020 all RTOs conducting RSA training must be approved by the Commissioner. If you have completed Responsible Service of Alcohol (RSA) training prior to 1 November 2020, you are not required to re-do the training with one of the Commissioner’s approved RSA training providers. Read the Commissioner's liquor guidelines to understand your obligations under relevant legislation in Queensland, including the Liquor Act 1992 . The focus of RCG is much broader than problem. Follow the principles of responsible service of alcohol 1. Sydney Phone: (02) 9499 3737. This guide will help you understand liquor accords and learn how becoming a member can benefit your business and the local community. The issued certificate is for the RSA Online SITHFAB021: Responsible Service of Alcohol. Remote Sale of Alcohol The remote alcohol sales provisions of the liquor laws apply to alcohol sold to the public via the internet, telephone, facsimile and mail orders. au. SITHFAB021 PROVIDE RESPONSIBLE SERVICE OF ALCOHOL. They can lead to unemployment, homelessness, irreparable damage to families, mental illness, suicide and death. Liquor industry training Find out about compulsory RSA training and take the short RSA refresher courses and quizzes. Help minimise alcohol and gambling-related harm, receive updates, discuss important issues, and connect with other licensees and government agencies. RSA - Responsible Service of Alcohol, refers to a standard of alcohol service and to a training program that were both originally developed by the Australian Hotels Association AHA, in the early 1990's. Through the Gambling Community Benefit Fund, Queensland not-for-profit community groups can apply for grants between $500 and $35,000 (including GST). It only takes two minutes to begin. You can upload them to your online application or email to: OLGRLicensing@justice. Training includes NSW RSA and RCG, Food safety classes and NSW Food Safety Supervisor online. Wild. View Course details. Gaming compliance enquiries gamingcompliance@justice. au 8 Pikki Street Maroochydore Qld 4558. Licensees and staff involved in the supply of alcohol need to complete an RSA training course approved by the Victorian.